Helpful Information

Also, please check our F.A.Q.'s page for the most frequently asked questions. Click here for the F.A.Q. page.

 

The most requested help is for the Registering of the program.
 
  1. Start the AIR program.
  2. At startup, enter the password "admin" without the quotes. (If you have not previously changed the password).
  3. Once in the program, click on the "Maintenance Menu" button.
  4. On the "Company Screen", enter the registration and serial codes EXACTLY as they were sent to you. Hint: Use the copy and paste methods to eliminate errors.
  5. Enter the Company Information EXACTLY as you received it back from us with the  registration and serial codes. Leave any lines empty that as supposed to be empty. You can NOT change any of this information.
  6. When all the above information has been entered, click on the "Register" button next to where you entered the registration and serial codes. NOTE: All information both the registration and serial codes as well as the company information MUST be entered before clicking the "Register" button.
  7. Click the "Update" button at the bottom of the window.
     

 

To get your registration and serial numbers (highly suggested):
  1. Proceed to our order page and purchase the appropriate license, you will receive an email receipt.
  2. Start the A.I.R. program, click on the "Maintenance Menu"
  3. On the "Company Information" tab, fill out the company information. Check it for errors, once it is registered it can not be changed. You can just close the window without saving the information.
  4. Click on the "Register" button, do not enter anything in the Registration or serial number fields. This action will write a file to your desktop called "Company Information".
  5. Open your email program, find the receipt sent to you showing the purchase of the license. Click on the "Forward" button in your email program.
  6. In the "To:" or "Address:" line enter: .
  7. In the "Subject:" line enter: registration or leave it blank.
  8. click the "Attach" button, this should open a window so you can locate the "Company Information" file. Browse or select your "Desktop" then select the "Company Information" file, then click "Open" or "Attach". The window should close and the file should be attached to the email.
  9. Send the email to us.

In about twelve to sixteen hours you will receive your registration and serial numbers for the program. Follow the instructions that come with the email. You can find the instructions here on this page as well.

 

To set the registration and register the working program:
  1. Open your email program. After you have completed the above instructions you will receive an email containing a file. You must save the file or attachment to your desktop. Select the file we sent you, then click or right click on it to "Save Attachments". Select your desktop, do NOT change the file name! Then click "Save".
  2. Start the A.I.R. Program. Click on the "Maintenance Menu" button. Select the "Company Information" tab. Click on the "Register" button. If all is correct the program will register itself. Then click on "Update" at the bottom of the window.